FAQ

How do I purchase a course with my members’ discount?
How do I cancel my account?
My credit card has expired – do I need to sign up again for the Equitopia membership program?
I can’t remember my password to sign in to my account – can I reset it?
Is there a discussion forum on Equitopia?
I missed the live webinar – can I access a recording on the website?
How do I find the members’-only videos?’
Where is the ‘research revealed’ section?
I bought a course but I haven’t received it.
How can I purchase a course?
Can I change my method of payment for Equitopia membership?
How do I purchase a course with my members’ discount?

Go to the Equitopia website homepage at www.equitopiacenter.com and log in with your email address or username + password.

Click on the ‘Online Courses’ tab and you will see that a 10% discount is automatically applied to all courses. This is the price you will be charged when you check out.

How do I cancel my account?

Go to the Equitopia website homepage at www.equitopiacenter.com and log in with your email address or username + password.

From the dashboard, click on the ‘My Account’ icon. Click on ‘My Subscription’ where you will see the option to cancel.

My credit card has expired – do I need to sign up again for the Equitopia membership program?

You don’t need to sign up again. To update your payment information, go to the Equitopia website homepage at www.equitopiacenter.com and click on the Log in button. Enter your email address or username + password.

From the dashboard, click on the ‘My Account’ icon. From here, click on ‘Payment methods’ where you can make the necessary updates

I can’t remember my password to sign in to my account – can I reset it?

To reset your password, go to the Equitopia website homepage at www.equitopiacenter.com and click on the ‘Log in’ button. Click on the Forgot Password? Button and follow the instructions. You will receive an email with the link to choose a new password.

Is there a discussion forum on Equitopia?

Many of our online courses have discussion forums where learners may start or contribute to ongoing discussions. For everyone signed up to the Equitopia membership program, we offer an ‘Ask us anything’ forum. This is not a discussion forum, rather a place where you may submit a question which is addressed by experts during our monthly webinars.

I missed the live webinar – can I access a recording on the website?

Webinar recordings are available for everyone signed up to the Equitopia membership program. Go to the Equitopia website homepage at www.equitopiacenter.com and log in with your email address or username + password. From the dashboard, click on the ‘Webinars’ icon and you will be able to see all previous recordings.

How do I find the members’-only videos?’

Go to the Equitopia website homepage at www.equitopiacenter.com and log in with your email address or username + password.

From the dashboard, click on the ‘Members’ Videos’ icon and you will be able to see all members’-only videos.

Where is the ‘research revealed’ section?

Go to the Equitopia website homepage at www.equitopiacenter.com and log in with your email address or username + password.

From the dashboard, click on the ‘Research Revealed’ icon and you will be able to see all
previous posts.

I bought a course but I haven’t received it.

Once you purchase a course, you will have instant access to it. Go to the Equitopia website homepage at www.equitopiacenter.com and log in with the email address or username + password used when making the purchase. From your dashboard, click on the ‘My Courses’ icon to see the course(s) purchased. Click on the name of the course and you will be able to start.

How can I purchase a course?

Go to the Equitopia website homepage at www.equitopiacenter.com and click on the ‘Online Courses’ tab. Click on each course to learn more about it. When you have chosen a course, click on the ‘Add to Cart’ button. If you have a discount coupon code or a gift card code, you may enter these details before proceeding to check out. If you do not have an Equitopia account, you will be asked to provide a user name and password. You will need to remember these in order to log in to the Equitopia website to do the course.You will receive confirmation of your purchase by email, with the link to your course. Please remember that you must log in to the Equitopia website in order to access the course.

Can I change my method of payment for Equitopia membership?

From the dashboard, click on the ‘My Account’ icon. From here, click on ‘Payment methods’
where you can make the necessary updates.

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